Summary: We import official Takara Tomy Asia (Hong Kong) Beyblade X products. Their included QR “BeyCodes” are intended for the Asia region of the Beyblade X app. If your app/account is registered to the Japan or Korea region, these codes may not scan or redeem.

Where our products come from

• Origin: Hong Kong (Takara Tomy Asia distributor).
• Packaging often includes an Asia-region sticker (e.g., MANI Limited) and QR codes that are typically marked for Asia releases.

App region compatibility

The Beyblade X app is region-locked when you create your account. Codes only work in the matching region:

Troubleshooting before contacting us

1. Confirm your app region: The region is chosen at sign-up and is tied to your account. If set to Japan or Korea, Asia codes may not scan. (You may need a new account registered to an Asia region.)
2. Check the code label: Asia-release boxes typically carry Asia markings near the QR (some printings include a small A or an Asia distributor sticker).
3. Single-use reminder: BeyCodes are one-time use. If a code was already redeemed, it will not scan again.
4. Scanning tips: Use bright, even lighting and keep the code flat and in focus. Avoid glare on glossy boxes.

Important notes

• App behavior by region: Some features (like prize/lottery schedules) differ by region and distributor.
• Accessing the JP app from the U.S.: If you are using the Japanese app/region with U.S. device/region settings, Asia codes from our products may not be recognized.
• Hasbro Beyblade X app: Hasbro’s app is separate and not compatible with Takara Tomy codes.

Returns & support for code items

Because BeyCodes are single-use, once a package is opened and the code is exposed or scanned, we cannot accept returns for code-related issues. Unopened items may be eligible under our standard return policy (see our Returns page for details). If you need help with a scan, please contact us before opening the item.